Privacy Policy

Last Updated: September 9, 2026

This Privacy Policy describes how Rangrani Studio, operated by Malada Mart (“we”, “us”, or “our”) collects, uses, stores, and discloses your personal information when you visit our website, use our services, make a purchase, or otherwise communicate with us (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge the collection, use, and disclosure of your information as described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

When we make changes, we may update the “Last Updated” date and publish the revised Privacy Policy on our website.

How We Collect and Use Your Personal Information

To provide our Services, we may collect personal information about you from various sources. The information we collect depends on how you interact with our website and Services.

We may use your personal information to process and fulfil orders, process payments, arrange delivery, communicate with you, provide customer support, prevent fraud, improve our Services, and comply with applicable legal obligations.

Information We Collect Directly from You

Information you provide directly to us may include:

• Contact Information: Your name, phone number, email address and address.
• Order Information: Your name, billing address, shipping address, order details, payment confirmation, email address and phone number.
• Account Information: Information provided when creating or managing a customer account.
• Customer Support Information: Information you provide when contacting us regarding products, orders, deliveries, returns, exchanges, cancellations, refunds, complaints or other queries.

You may choose not to provide certain information, but doing so may prevent you from accessing or using certain features of our Services.

Information We Collect About Your Usage

We may automatically collect certain information about how you interact with our website (“Usage Data”).

Usage Data may include information about your device, browser, network connection, IP address and your interactions with our website.

We may use cookies, pixels and similar technologies to collect some of this information.

Information We Obtain from Third Parties

We may obtain information from third-party vendors and service providers that help us operate our business, including:

• Shopify and other technology providers that support our online store.
• Payment gateways and payment processors used to process transactions.
• Shipping, logistics and fulfilment partners used to deliver orders.
• Analytics, advertising and marketing service providers.
• Customer support and fraud-prevention service providers.

Information received from third parties will be handled in accordance with this Privacy Policy and applicable laws.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to process payments, fulfil orders, arrange shipping, provide order updates, facilitate returns, exchanges, cancellations and refunds where applicable, and provide other Services requested by you.

Customer Support and Communication

We may use your information to communicate with you regarding your orders, payments, deliveries, enquiries, complaints, returns, exchanges or other customer-service matters.

Marketing and Advertising

Where permitted, we may use your information to send marketing and promotional communications and to provide relevant advertisements regarding our products and Services.

You may opt out of promotional communications where an opt-out option is available.

Security and Fraud Prevention

We may use personal information to detect, investigate and prevent fraudulent, illegal or malicious activities and to protect our website, business, customers and Services.

Improving Our Services

We may use information about how customers interact with our website to improve our products, website experience, customer service and other Services.

Cookies

Like many websites, we use cookies and similar technologies on our website.

Cookies may be used to operate and improve our website, remember customer preferences, understand how visitors interact with our website, perform analytics and support relevant advertising.

Our e-commerce and other service providers may also use cookies in connection with the Services they provide.

Most browsers allow users to manage or block cookies through browser settings. Please note that disabling cookies may affect certain features or functionality of our website.

How We Disclose Personal Information

We may disclose necessary personal information to third parties where required to operate our business and provide our Services, including:

• Payment processors and payment gateways.
• Shipping, logistics and fulfilment partners.
• Technology and IT service providers.
• Customer support providers.
• Analytics, advertising and marketing service providers.
• Professional advisers where necessary.
• Government authorities or other parties where disclosure is required under applicable law.

We may also disclose information where reasonably necessary to prevent fraud, protect our legal rights, enforce applicable terms and policies, or protect our customers and Services.

We do not sell or rent customers' personal information for monetary consideration.

Payment Information

Payments made through our website may be processed by third-party payment service providers.

Payment providers may collect information necessary to process transactions, including payment method information, billing information and transaction details.

We do not necessarily directly store complete debit card, credit card, UPI or banking credentials. Such information may be processed securely by the applicable payment service provider according to its own terms and privacy practices.

Shipping and Order Fulfilment

To fulfil and deliver your order, we may share necessary information such as your name, shipping address, phone number and order details with our shipping, courier, logistics and fulfilment partners.

Such information is shared only as reasonably necessary to process and deliver your order and provide related Services.

User-Generated Content and Reviews

Our Services may allow customers to submit product reviews or other user-generated content.

If you submit content to a public area of our website, that content may become publicly accessible. Please do not include sensitive personal information in publicly visible reviews or other content.

Third-Party Websites and Links

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy, security or content practices of third-party websites. We recommend reviewing the privacy policies and terms of third-party services before providing them with personal information.

Children's Privacy

Our Services are not specifically intended for children, and we do not knowingly collect personal information from children contrary to applicable law.

If a parent or guardian believes that a child has improperly provided personal information to us, they may contact us using the details below.

Security of Your Information

We take reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse or disclosure.

However, no electronic transmission or storage method is completely secure, and absolute security cannot be guaranteed.

Retention of Personal Information

We may retain personal information for as long as reasonably necessary to:

• Process and maintain records of orders and transactions.
• Provide customer support.
• Comply with legal, accounting and regulatory obligations.
• Resolve disputes.
• Prevent fraud.
• Enforce applicable agreements and policies.

Your Rights

Subject to applicable law, you may have certain rights regarding your personal information, including:

• The right to request access to personal information held about you.
• The right to request correction of inaccurate or incomplete personal information.
• The right to request deletion of personal information where applicable.
• The right to withdraw consent where processing is based on consent.
• The right to raise questions or complaints regarding the processing of your personal information.

To exercise an applicable right, please contact us using the contact information provided below. We may need to verify your identity before processing certain requests.

Complaints

If you have any questions or complaints regarding how we collect, use, store or process your personal information, please contact us using the details provided below.

We will make reasonable efforts to address your enquiry or complaint in accordance with applicable laws.

Contact Us

For questions regarding this Privacy Policy, our privacy practices, your personal information, or our Services, please contact us:

Brand Name: Rangrani Studio
Legal Business Name: Malada Mart
Email: rangrani.care@gmail.com
Phone: +91 9737812902
Business Address: Ground Floor, Plot No. 67, Shop No. 6, Tapi Square, Causeway Road, Survey No. 75/1-2, TP No. 25, Singanpor, Surat, Gujarat – 395004, India.